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The ISO 9000:2000 Quality Management System

Accelerated training describing the pathways to be followed by organizations new to the ISO 9001:2000 Quality Management System that want to establish their own quality systems; the course is supplemented by applied examples. Provides information for setting up a Quality Management System that complies with the 9001:2000 standard, for deploying the system, and for the maintenance of its sustainability, describes the management systematics required to be applied for ensuring continuous improvement, specification of the infrastructure, and the basic information relating to the 9001:2000 Quality Management System.

Review of quality concepts

Definition of quality and criteria for quality in the manufacturing and service industries. The 9001:2000 Quality Management System requirements, detailed interpretation and explanation of the articles of the standard, and industry-specific examples.
Differences between the ISO 9000:1994 and the ISO 9001:2000 standards
Approaches to the processes used