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Quality Management Systems Certificate of Expertise Program

Course Objectives

Quality Management Systems Certificate of Expertise Program aims to fill the gap that currently exists in terms of the training needs on the subject. Quality is one of the foremost factors contributing to the competitive strength of an organization. The courses within the program is administered by a select group of instructors, including instructors from ITU (Istanbul Technical University, Istanbul, Turkey). The program will meet the requirements of those seeking to be active in the quality control departments of organizations, as well as the requirements of corporate senior management requiring knowledge on quality concepts.

Who Should Attend

Individuals working in organizations who are seeking to advance their careers by obtaining contemporary quality management knowledge and skills, as well as university graduates requiring additional training in quality management.

Course Content

Total Quality Management
Acceptance Sampling and Statistics
ISO 9001 Quality Management Systems and Internal Auditing (Certification)
ISO 14001 Environmental Management Systems and Internal Auditing (Certification)
ISO 18001 Occupational Safety and Health Management Systems and Internal Auditing (Certification)
Contemporary Quality Methods
The Six Sigma Methodology
Professional Behavior and Communication
Service Quality and Management
Problem Solving Techniques
Selected Topics in Quality Management
Quality Management in Health Systems
Process and Documentation Management

Course Schedule:

11 November - 8 December 2007
8 days (56 hours)
Courses will be held weekdays between the hours of 10:00 and 18:00.
Training Fee: 1,100.00 YTL + VAT
Note: 20% discount will be issue for students.

IAS Business Academy 2007 Course Schedule